FedEx Freight Tracking

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November 8, 2023

Since 1973, FedEx has been building a reputation as one of the largest and most reliable providers of supply chain solutions like home deliveries and freight services. 

With a global network covering over 220 countries and territories, it’s easy to see why FedEx is the go-to for individuals’ and businesses’ shipping needs.

However, the sheer scale of FedEx’s operations, handling an outstanding average daily package volume of 16.5 million, can sometimes pose challenges, such as delays or package loss.

Enter package tracking, a tool that allows you to effectively and efficiently manage small parcels to freight shipments throughout FedEx’s vast network.

This article discusses FedEx Freight tracking, from benefits and the process to everything in between.

Do you need advice or help to track your FedEx Freight shipments? Visit FindPostOffice.org and use the post office locator tool to find your area’s most convenient facilities.

About FedEx Freight

FedEx and its many subsidiaries, like FedEx Express and FedEx Freight, are worth considering if you’re seeking a reliable partner to handle your business’ large-volume shipping needs.

If you’re a business, such as an eCommerce retailer, FedEx Freight, in particular, can be helpful in fulfilling customer orders. 

FedEx Freight is a leading LTL (less-than-truckload) freight service provider, perfect for transporting parcels that don’t require a full truckload.

What sets FedEx Freight apart is its dedicated workforce of over 42,000 across around 350 strategically located service centers, which can cater to your U.S. customers and handle your international shipments.

What Is Considered Freight by FedEx?

“Freight” refers to larger shipments or any package that weighs over 150 pounds. These mail items are too big or heavy for FedEx’s standard parcel shipping services, such as FedEx Ground and FedEx Home Delivery.

Freight shipments typically include goods, commodities, and cargo in bulk quantities that carriers typically transport in oversized packages or multiple packages consolidated onto a single pallet.

That said, there are certain items that FedEx won’t ship. If you need a comprehensive list of FedEx’s shipping restrictions, visit its official website.

FedEx Freight Tracking Details

Freight shipments generally require specialized handling and shipping options by land, air, or sea, utilizing ships, aircraft, trucks, and intermodal transportation via trains and roads.

However, monitoring your shipments is essential whether you’re shipping domestically or internationally. Tracking your packages allows your business to stay competitive, as it can help provide accurate delivery dates and help you make better transportation decisions.

Fortunately, FedEx shipping services like FedEx Freight allow you to keep an eye on your mail items with its tracking tool. You can provide your shipment’s tracking number, air waybill (AWB), or reference number to track your freights at a pallet level.

FedEx Freight Contact Information

If you have any questions or need assistance regarding your FedEx Freight shipment, such as distributions and consolidation concerts, you can contact FedEx’s Freight customer solutions support at 1-866-393-4585.

For inquiries regarding FedEx’s Express Freight services, you can call 1-800-332-0807. Suppose you need help with your shipping needs, such as international shipping, import, and export. In that case, you can reach FedEx’s customer support at 1-800-463-3339 (1-800-GoFedEx).

Alternatively, you can visit the official FedEx website at https://www.fedex.com. You may also use FindPostOffice.org’s post office locator tool to find USPS facilities in your area and talk to a representative in person.

How Many Digits Is FedEx Freight Tracking Number?

FedEx tracking numbers typically range from 9 to 22 digits. However, FedEx changed the previously 9-digit FedEx Freight tracking numbers to 12 to modernize, simplify, and improve the visibility of shipments.

This digit change also applies to pallet tracking numbers. Now, you’ll receive a 12-digit master tracking number for your shipment and 12-digit tracking numbers for each pallet.

You’ll need these tracking numbers to access real-time information about the status and whereabouts of each piece and your entire shipment.

How Do You Track FedEx Freight?

Tracking your FedEx Freight shipment is a straightforward process. Follow these steps to stay updated on your package’s journey:

  1. Visit the official FedEx website on your computer’s web browser. Alternatively, the FedEx mobile app lets you conveniently access the tracking tool.
  2. Enter your 12-digit FedEx Freight tracking number into the designated field. FedEx also allows you to track your shipments using their door tag and FedEx Office order numbers.
  3. Click the “Track” button to retrieve the latest information about your shipment. Fortunately, FedEx lets you track up to 30 tracking numbers simultaneously.
  4. You’ll receive real-time updates, including the current location, delivery status, and your freight shipment’s expected delivery times and dates.

Classify Your Freight

Accurately classifying your freight shipments ensures they reach their intended destination safely. The National Motor Freight Classification (NMFC) plays a vital role in this process, considering your packages’ size, weight, density, and type of items.

Why is classifying your freight essential? Because it directly impacts your shipping costs. Accurate classification of your freight shipments ensures appropriate rate quotes. It also lets you create online bills of lading (BOL), a contract legally endorsing the transportation of your package.

To simplify the classification process, FedEx provides a freight classification tool that allows you to estimate your freight class. As a rule of thumb, the easier FedEx can ship your freight, the lower the delivery service cost.

How Is Shipping Freight Different From Shipping Packages?

Shipping freight differs from shipping standard packages in several ways. Here are a few key distinctions between the two:

  • Size and weight: One of the most significant differences between freight shipments and standard parcels is the size and weight. Freights are typically larger and heavier and require specialized handling and equipment, such as pallets.
  • Documentation: Standard shipments also require appropriate paperwork and follow FedEx’s labeling guidelines. However, freight deliverables need additional documentation, such as a BOL.
  • Shipping rates: FedEx calculates costs for freight shipments differently than individual packages. While freight shipping costs also consider weight, dimensions, and distance, FedEx includes your shipment’s freight class in the calculation.
  • Transit time: Transit times may vary depending on your FedEx Freight service level. While FedEx Freight Priority is the fastest LTL service in the U.S. and FedEx Freight Economy offers reasonable delivery times, factors like distance and routing can still affect timelines.

What Is LTL Freight?

Less-than-truckload or LTL Freight, as the name implies, refers to shipments that don’t occupy an entire truck but share space with other packages heading in the same direction.

LTL Freight allows you to share the cost of transportation within the U.S. territories (like Puerto Rico), Canada, and Mexico with other individuals and businesses, making it a cost-effective option.

LTL Freight Tracking

Tracking your LTL freight with FedEx is similar to monitoring other shipments. You can use your unique 12-digit tracking number to receive real-time notifications and updates on the status and location of your freight.

What’s the Difference Between Less-Than-Truckload and Full-Truckload Freight?

Full-truckload (FTL) Freight is a shipping option where your packages use the total capacity or meet the weight limit of a trailer. FTL Freight deliveries are perfect if you want faster delivery times. They don’t have to stop for other people’s packages, but they are more expensive.

Manage Multiple Shipments With Customized Tracking, Reports, and More

Does your business fulfill many customer orders regularly, and do you track multiple shipments simultaneously? Then you need a more comprehensive monitoring tool like FedEx Freight tracking.  

FedEx Freight provides a customized tracking dashboard that lets you monitor shipments effectively.

Tracking Through Your Customized Tracking Dashboard

FedEx lets you personalize your tracking dashboard to display the most essential information. Doing so unlocks various benefits tailored to your specific needs, including:

  • Effortless visibility: FedEx’s tracking dashboard lets you view up to 20,000 shipments at a glance, including your FedEx Freight packages.
  • Streamlined information access: You can customize your dashboard to focus on real-time updates, including estimated delivery times, ensuring you have the information you need at your fingertips.
  • Customization and organization: You can use filters and sorting options, add nicknames, and change viewing styles to tailor your dashboard to suit your preferences. Moreover, you can export the information on your dashboard into reports.
  • Comprehensive account management: The FedEx tracking dashboard lets you monitor every shipment related to your account. This feature allows you to consolidate your past and present shipping data.
  • Proof of delivery and notifications: Using the dashboard board keeps you informed and lets you update your customers about shipment status, delivery changes, and essential updates. The tool also enables you to retrieve proof of delivery with recipient signature images.

Compare Tracking Tools

Whether you’re the shipper or a recipient of a freight shipment, FedEx offers several tracking tools to accommodate different user preferences and needs.

Here’s a comparison to help you choose the ideal tool for your requirements:

Customized tracking dashboardFedEx’s customized tracking dashboard is ideal for managing several active shipments simultaneously without entering individual tracking or reference numbers.This tracking tool lets you view estimated delivery dates and times, customize your reports, and access essential shipping documents.
Standard trackingFedEx’s standard tracking tool allows you to monitor up to 30 shipments.While it also provides essential information, like delivery windows and status updates, you must enter individual tracking numbers, which can be time-consuming.
FedEx Delivery ManagerThis tool allows you to track a shipment’s status throughout its journey.Unlike FedEx’s other tracking tools, the FedEx Delivery Manager is designed for recipients. It gives them access to delivery timelines and schedule transit windows with specific delivery instructions.

Understanding Tracking Terms and Delivery Status

You may encounter various tracking terms and delivery statuses when monitoring your FedEx Freight shipment throughout its transit. Here’s a brief explanation of some common ones:

In Transit

When your package is in transit, it’s making its way to its final destination. Note that an “in transit” status doesn’t necessarily indicate that your package is actively moving. Instead, it’s progressing through FedEx’s network, such as a sorting facility.

Out for Delivery

Once your shipment reaches the local delivery facility, FedEx will mark it as “out for delivery.” This status means that the package is on a delivery vehicle and will be delivered to its recipient soon.

No Scheduled Delivery Date at This Time

FedEx is still determining the delivery timeline if your shipment has a “no scheduled delivery date at this time” status. There may be transit delays or additional handling requirements.

Scheduled Delivery Is Now Pending

If the status shows “scheduled delivery is now pending,” FedEx is doing everything possible to deliver your package as soon as possible. Fortunately, FedEx will update you until you or your intended recipient receives the shipment.

Delivery Exception

A delivery exception occurs when an unexpected event prevents the successful delivery of your package. Reasons may include holiday closures, or there’s no one to provide a signature at the delivery address. FedEx will give specific instructions or requirements to resolve the exception in such cases.

Delivery Is Held, Unable to Collect Payment

If your shipment’s status indicates that “delivery is held, unable to collect payment,” FedEx cannot collect payments for duties, taxes, or other related fees, before the delivery.

You must contact FedEx’s customer support to resolve payment issues by calling 1-800-463-3339 (1-800-GoFedEx) or visiting its official website.

Clearance Delay

A “clearance delay” status indicates an issue with your international shipment, such as missing documentation or inaccurate information, or the customs authorities require additional time to complete the necessary procedures.

Operational Delay

Operational delays can happen due to unforeseen circumstances within the FedEx network. These delays may result from inaccurate recipient addresses or postal codes, transportation disruptions, facility closures, or severe weather conditions.

Weather Delay

Severe weather conditions, such as hurricanes, snowstorms, fires, or tornadoes, can cause delays. Safety is a top priority, and FedEx may suspend operations temporarily until conditions improve.

Local Delay

A local delay indicates that there are specific challenges or issues within the local delivery area causing a delay in the delivery of your shipment. These delays are typically temporary, like a local holiday or a major sporting event.

Frequently Asked Questions (FAQs)

  1. Why is my package or shipment not moving?

There can be several reasons your package or shipment may not progress through its journey. It may be due to transit delays, customs clearance processes, operational issues, or exceptional circumstances like natural disasters.

If you’re concerned about the status of your shipment, reach out to FedEx customer support for further assistance. If your package is experiencing issues in your delivery area, you can visit FindPostOffice.org to inquire about your mail items at a local facility.

  1. What is a bill of lading?

A bill of lading (BOL) is a legal document that details the shipment, the type of goods, quantity, weight, and destination. The BOL serves as a contract between you and the carrier, outlining the terms and conditions of the freight transportation agreement.

  1. I need help with LTL freight shipping, but I don’t have a sales rep. How can I talk to an expert?

If you require assistance with LTL freight shipping and don’t have a dedicated sales representative, you can contact FedEx Freight’s customer support team.

Alternatively, you can use FindPostOffice.org’s post office locator tool to find nearby facilities that provide the information you need.

References

  1. FedEx History
    https://www.fedex.com/en-us/about/history.html
  2. FedEx Company Structure and Facts
    https://www.fedex.com/en-us/about/company-structure.html
  3. Join FedEx Freight
    https://careers.fedex.com/freight
  4. Freight Shipping
    https://www.fedex.com/en-us/shipping/freight.html
  5. FedEx Freight Services
    https://www.fedex.com/en-us/shipping/freight-services/
  6. FedEx Customer Support Center
    https://www.fedex.com/en-us/customer-support/contact-us.html
  7. FedEx Tracking
    https://parcelsapp.com/en/carriers/fedex
  8. LTL Freight Shipping Enhancements
    https://www.fedex.com/content/dam/fedex/us-united-states/
  9. FedEx Mobile App Solutions
    https://www.fedex.com/en-ph/shipping/mobile.html
  10. FedEx Tracking
    https://www.fedex.com/en-us/tracking.html
  11. FedEx LTL Freight Shipping Options
    https://www.fedex.com/en-us/shipping/freight/ltl.html
  12. FedEx Freight Priority
    https://www.fedexfreight.fedex.com/maps/COU.pdf
  13. FedEx International Freight Shipping Options
    https://www.fedex.com/en-us/shipping/freight/international.html
  14. FedEx Advanced Shipment Tracking
    https://www.fedex.com/en-us/tracking/advanced.html