USPS Parcel Select Ground Tracking


March 14, 2024

Say you bought an item from an online retailer. The seller ships the package via the USPS (United States Postal Service) Parcel Select Ground and tells you that it should arrive at your place three days after delivery.

Three days later, you have yet to collect the shipment and don’t know its location or status — whether it got lost or stolen. 

To make matters worse, USPS Tracking says your package has already been delivered. Understandably, this scenario can be frustrating.

Fortunately, USPS’ tracking program lets you monitor ground and international parcels’ shipping progress. 

Suppose you want to know the whereabouts of your Parcel Select Ground package. You can contact USPS via email or phone or raise concerns at your local post office. can help you locate nearby post offices. This website provides a search tool for vital information regarding U.S. post offices.

Do you want to know if Parcel Select offers tracking options? If so, how can you access them? Or did you send a parcel through various UPSS services, including Parcel Select Ground, and want to learn the meanings of USPS Tracking messages?

This article lists and explains different USPS services with tracking features, particularly Parcel Select Ground.

Learn more about the delivery period for USPS package shipments and what to do when you do not receive USPS tracking updates.

Parcel Select Ground

As eCommerce expands, the demand for cost-effective, efficient shipping solutions becomes increasingly important.

Meanwhile, Parcel Select Ground is one of the affordable options for shipping bulky and heavy packages. Understanding how this USPS service works can help individual customers and businesses.

The following sections discuss Parcel Select Ground’s features, benefits, and nuances to help you decide if this service suits your mailing objectives.

What Is USPS Parcel Select Ground?

As mentioned, Parcel Select Ground is an ideal service for many when shipping heavy items.

Customers who select this mail class can ship parcels weighing up to 70 pounds (lbs). Rates vary depending on the mailpiece’s weight, dimensions, and delivery distance.

Note that USPS offers Ground Advantage, a mailing service combining the features of Parcel Select Ground, First-Class Package Service, and Retail Ground. 

The carrier discontinued Parcel Select Ground and Retail Ground and renamed its First-Class Package service to USPS Ground Advantage.

However, USPS has extended a grace period until October 31, 2023, to ensure a smooth transition to the new service. USPS will still accept and deliver legacy (discontinued) products during this time at no additional cost.  

Meanwhile, you can no longer access Parcel Select Ground at post office locations. This service is only available to customers who use the services of authorized USPS business partners or PC (personal computer) Postage vendors, like

What Is USPS Parcel Select Ground Best for?

The information above suggests that Parcel Select Ground is a go-to option for business owners looking for economical options when shipping items to customers.

Note that Parcel Select Ground isn’t a premium USPS service. Still, it may be a preferred delivery option for people whose shipments aren’t time-sensitive.

USPS Parcel Select Ground Is Best for Cheap, Slow Shipping

As mentioned, Parcel Select Ground offers ground delivery service for large and weighty parcels at very low rates. The price starts at $3.78 for commercial pricing.

Meanwhile, Parcel Select Ground’s delivery timeframe is two to eight days. As such, it may be a great option for people not rushing deliveries.

This Is How USPS Parcel Select Ground Can Help Your Business

USPS is a more affordable option for ground shipments weighing 28lbs (or lower) than standard shipping services. As a low-cost delivery method, USPS can help many businesses save money.

What Other Services Do You Get?

Parcel Select Ground has five variants:

  • Destination Entry: A minimum of 50 Parcel Select packages is required to qualify for this service. 

Parcel Select Ground – Destination Entry requires the mailer to enter packages at the destination network distribution center (DNDC) or ASF (auxiliary service facilities) for shipment within the DNDC/ASF service area. 

  • Nonpresort: Users can access this service online through PC Postage vendors like 

No minimum package numbers are required. Also, shipping labels do not have to be presorted.

  • NDC (network distribution center) presort: Customers must have at least 50 Parcel Select packages to qualify for this service. 

The parcels must have their addresses presorted. They must also be inducted into the mail stream at a postal facility other than an NDC that handles bulk mail.

  • ONDC (origin network distribution center) presort: Customers must ship 50 minimum Parcel Select packages to qualify for Parcel Select Ground – ONDC. 

All shipments must have their addresses presorted. The packages must also be entered into the mail stream at an NDC.

  • Lightweight: This service is ideal for parcels weighing less than 1lb. Customers must have the packages presorted and enter the mail stream at any of these entry points:
    • Destination delivery unit (DDU) – This postal facility is the final stop in the USPS network and designated to deliver mail to a destination address on the mail piece.
    • Sectional center facility (SCF) –  This postal facility serves as the distribution and processing centers for USPS post offices in a designated geographic area.
    • Network distribution center (NDC) – This fully mechanized USPS mail processing plant distributes standard mail and package services.

How to Use Parcel Select Ground

As shown above, Parcel Select has five unique variants with particular requirements and rates. You can choose from any Parcel Select type depending on your situation or preferences.

Who Uses This Service?

The information above suggests that business owners use this service, especially those who run online shops. That said, individual shippers may still benefit from Parcel Select Ground.

What Is the Size and Weight Limit for Parcel Select?

As mentioned, Parcel Select packages must be at most 70lbs.  

Moreover, the maximum combined length (longest side) and girth (distance around the box’s thickest part) of boxes customers should use for this service is 130 inches.

Does USPS Charge Their Packages by Weight or Size?

USPS Parcel Select Ground rates depend on the package’s size, weight, and shape.

Suppose your package’s volume exceeds 1,728 cubic inches (1 cubic foot). In that case, the postage may depend on the actual or dimensional weight, whichever is higher. 

Rates start at $3.78 for Parcel Select Destination Entry and $2.46 for Parcel Select Lightweight.

Who Delivers USPS Parcel Select Ground?

As mentioned, USPS post offices have discontinued Parcel Select Ground. So, post offices may no longer offer the service.

However, PC postage vendors like still offer Parcel Select Ground.  

Here are other PC postage vendors:

  • Pitney Bowes
  • EasyPost

Restrictions on USPS Parcel Select Ground

As previously discussed, the maximum parcel weight for domestic shipments via Parcel Select Ground is 70lbs. The package’s combined girth and length must not exceed 130 inches.

If you send a huge item, you may pay the oversized price instead of the machinable price. 

Also, mailpieces priced at Parcel Select Destination Entry rates incur the nonmachinable fee if they need sorting beyond the standard automated process.

USPS Parcel Select Features

Overall, here are the crucial features of Parcel Select:

  • It may be the best value for money and reliability. 
  • Destination entry rates are ideal for medium- and large-volume parcel shippers, including competitors like UPS (United Parcel Service) and FedEx (Federal Express).
  • USPS Tracking is included for free.
  • Customers can send Parcel Select packages to any U.S. address, including P.O. (post office) boxes and military sites.
  • There are no fuel, residential, or Saturday service extra charges.

USPS Parcel Select Ground Insurance

Users can insure their mailpieces for up to $5,000 in case of package loss or damage. 

Insurance fees vary according to the item’s declared value. Limitations apply to insuring specific products.

Scheduled Pickup

You can schedule pickups on Monday to Saturday until 2:00 AM CT (Central time) on the pickup day for some mailing services.

You can file your request on a weekend or holiday. But the pickup will take place on the next scheduled delivery day. 

Suppose you submitted your request on a Saturday afternoon. The request will be processed for Monday pickup unless Monday is a USPS holiday.

Additional Information

USPS does not approve commercial base or commercial plus discounts for Parcel Select. The discounted rates are already included in the price.

How to Track My USPS Packages With USPS Tracking

One of the most convenient options to track your order is to access the USPS online platform ( and enter your tracking number.

Here are additional options for viewing USPS tracking statuses:

  • Contact the USPS customer service via phone at 1-800-275-8777.
  • Get the USPS mobile application for iPhones and Android phones (available on Google Play Store and App Store).
  • Text “28777” containing your package’s tracking number to get a status update.

U.S. Mail Service Parcel Select Ground Tracking

USPS offers free tracking features for specific mail classes, including Parcel Select Ground. Once you input an item’s tracking number into the USPS Tracking website, you can follow the progress of the item sent.

You may have several options depending on the item’s status, origin and destination, and mail class. 

For example, you can find the package’s tracking history and see what features and services it includes. 

Does USPS Parcel Select Ground Have Tracking?

Yes. USPS Tracking is included in Parcel Select Ground at no additional cost. 

Free Package Tracking Included

Here are other USPS services that may offer free tracking features:

  • USPS Tracking service 
  • Certified Mail service
  • Registered Mail service
  • Signature Confirmation service 
  • Priority Mail Express service
  • Numbered International Mail services
  • Adult Signature Required or Adult Signature Restricted Delivery Mail services

USPS Tracking Plus

USPS Tracking Plus is USPS’ enhanced tracking service, extending the time you keep your package’s tracking record in the USPS system.

Benefits of USPS Tracking Plus

USPS Tracking Plus can extend access to the tracking information for anywhere from six months to 10 years at a modest fee. 

Other USPS Tracking Plus perks include the following: 

  • Documentation of delivery or delivery attempts for civil and criminal proceedings
  • USPS delivery proof to resolve disputes and claims
  • Official authentic data that legal and financial institutions may accept

Forward Mail With USPS Tracking

If you’re moving, request a change of address (COA) to ensure your USPS mail arrives at your new location. 

If you’re only relocating temporarily, fill out a short-term COA request to receive your mail for 15 days to 1 year.

U.S. Mail Service First Class Tracking

USPS Tracking is available for FCPS-C (First-Class Package Service-Commercial) and FCPS-R (First-Class Package Service-Retail) mailpieces at no extra charge.

Meanwhile, First-Class Mail postcards, flats, and letters aren’t eligible for USPS Tracking. Still, you can purchase extra services, such as barcode scanning, for these items.

U.S. Mail Service International Tracking

Unfortunately, USPS First-Class Mail International does not offer tracking services. This mail class also carries no insurance, and the delivery speed varies according to the destination.

U.S. Mail Service Priority Mail Domestic Tracking

USPS Priority Mail is a bestselling mail service for domestic shipments delivered in one to three business days, depending on the package’s destination. 

This service includes tracking, insurance, and free packing materials, like boxes and envelopes.

U.S. Mail Service Priority Mail International Tracking

USPS suggests using Priority Mail International when shipping overseas packages weighing more than 4lbs. 

Postage prices begin at $30.35, and this service offers USPS Tracking except for Priority Mail International Flat Rate envelopes and small flat-rate boxes.

U.S. Mail Service Priority International Delivery Times

USPS delivers Priority Mail International items within six to ten days. This product provides insurance coverage of up to $100 for nonnegotiable documents or $200 for particular merchandise.

U.S. Mail Service Priority Mail Express International Tracking

Priority Mail Express International offers money-back guaranteed, on-time shipping for select locations when mailing time-sensitive items overseas. 

Service costs begin at $54.75 and feature USPS Tracking and insurance.

U.S. Mail Service Intelligent Mail Barcode or U.S. Mail Service IMb Tracking and Tracing

The Intelligent Mail barcode (IMb) is a mailing service for tracking and sorting letters, cards, and flats.

The IMb code has a 65-bar barcode that allows mailers to track mailpieces more efficiently and improve mail stream visibility. 

IMb is also a flexible tool that allows customers to integrate multiple services into one barcode.

U.S. Mail Service First Class Mail International Tracking

Tracking service is unavailable for First-Class Mail International. This service also does not offer insurance, and the delivery period depends on where the package goes.

U.S. Ground Mail Tracking

U.S. Mail Service Retail Ground allows you to ship non-urgent deliveries and oversized packages. 

Retail Ground includes U.S. Mail Service Tracking, suitable for packages too large for Priority Mail Express and Priority Mail delivery, only available at US Mail Service post offices.

Delivery Times for USPS Parcel Select Ground: How Long Does Parcel Select Take?

Understanding the delivery times of USPS Parcel Select Ground is crucial for ground shipments. 

For example, knowing how long your packages may take to reach a particular location can help business owners plan their order fulfillment.

Delivered in 2 to 8 Business Days

As mentioned, Parcel Select shipments usually take two to eight days. Suppose you send a package to a remote area like Hawaii or Alaska. In that case, your delivery time is likely to be longer.

Delivery Areas for USPS Parcel Select Ground

This service delivers parcels to every U.S. address, including P.O. boxes and military addresses.

USPS Parcel Select Ground Rates

Parcel Select Ground shipping rates depend on your parcel’s weight, size, and shape.

Rates may start at $7.47 but can be as much as $155.60 for parcels weighing up to 70 pounds. 

Oversized packages over 108 inches in length but not exceeding 130 inches are charged more and can cost up to $226 to ship.

Parcel Select Ground Is the Cheapest Way to Ship Packages That Weigh More Than One Pound

Parcel Select Ground may be the most cost-efficient USPS shipping method for packages weighing more than one pound. However, it’s also the slowest.

Suppose you want a better option for shipping packages weighing under one pound. In that case, USPS Retail Ground and First-Class Package may be the best choice.

How USPS Parcel Select Ground Rates Are Calculated

As mentioned, USPS determines Parcel Select Ground shipping charges based on weight, dimensions (shape and size), and distance to the destination address.

About USPS Tracking

The U.S. Postal Service values transparency and accountability regarding package and mail delivery services. For this reason, the courier maintains a tracking system and assigns tracking numbers for parcels and mail.

What Is U.S. Mail Service Tracking?

USPS Tracking is accessible for almost all domestic mail products. Moreover, USPS Tracking is accessible for almost all domestic mail products. 

This feature is available for items addressed to domestic locations, which includes the following sites: 

  • Fleet Post Offices (FPOs)
  • Some Army or Air Force Post Offices (APOs) 
  • Diplomatic Post Offices (DPO) 
  • ZIP codes in U.S. possessions and territories or Freely Associated States.

How Does USPS Tracking Work?

With USPS Tracking, you can track domestic and international shipments. This USPS service provides clients with the following information:

  • USPS package status: This part shows your shipment’s status like “delivered to agent,” “in transit,” or “out for delivery.”
  • Tracking history: The history shows your mail or package’s origin-to-destination history.

Track U.S. Mail Service by Number

Suppose you received a tracking number. In that case, you can enter the code in the corresponding search box to determine your parcel’s delivery status.

What Does My Tracking Number Look Like?

The USPS tracking number format typically comprises 20 to 22 digits without any letters or other symbols — for instance, 9242 3867 3488 30000000 43.

Where Do I Find My Tracking Number?

Here are four places that may display your shipment’s tracking number:

  • The sales receipt if you purchased insurance for your parcel
  • The peel-off part of the USPS Tracking label
  • The confirmation email if your order was shipped using the USPS website or an online store
  • The post office shipping receipt

What Is the Expected Delivery Window or ExDW With USPS Tracking?

When you view your parcel’s progress, the USPS tracking system may show Expected Delivery Window (ExDW). This window is a two-hour period during which you can expect your parcel or mail to arrive. 

U.S. Mail Service Delivery Hours

USPS’ policy is to deliver mail and packages by 5:00 PM (local time) from Monday to Saturday. 

However, since the delivery company does not guarantee delivery times, packages may reach their destinations after 5:00 PM.

What Do My Tracking Statuses Mean?

The following sections discuss various USPS tracking notifications to help you understand what a USPS message or status update means

What Does “In Transit” Mean in U.S. Mail Service?

This notification means the package is coming to the recipient’s address. “In-transit” indicates that USPS is moving your package or processing it at the post office.

You can find additional tracking information once the package is sent out for delivery. For example, you might get an “Arriving Late” notification indicating a delayed delivery.

What Does “Out for Delivery” Mean in U.S. Mail Service?

This status means the package has been prepared for delivery at your local post office. Your parcel should arrive at the recipient’s address within the day. 

Note: Not all parcels are transported by the same carrier who delivers your regular mail and might arrive at a different time or later in the day.

What Does “Delivered” Mean in U.S. Mail Service?

A “Delivered” status means your package has arrived at its destination. This notification includes the shipping address, recorded time, and delivery date.

What Does Return to Sender Mean?

Here are three possible explanations for a “Return to sender” tracking update:

  • Addressee unknown”: The recipient cannot be found at the address listed on the tracking label.
  • Moved, left no address”: The recipient has relocated recently without setting up a forwarding address.
  • No such number”: The address details, such as the apartment number, were incorrect or incomplete.

“Inbound Out of Customs” Meaning

Foreign shipments must undergo U.S. customs clearance. If you’re expecting a package from abroad, you may receive an “Inbound out of customs” tracking alert.

This status update may mean the package has passed the U.S. customs clearance process and is now with USPS. 

The next step is for USPS to dispatch the package closer to the recipient’s address to complete the delivery.

Other Tracking Statuses

Here are tracking messages that customers may receive depending on the item’s progress:

  • Delivery or Delivery Attempted
    • Delivered
    • No Such Number
    • No Access to Delivery Location
    • Reminder to Schedule Redelivery of Your Item
    • Notice Left (No Authorized Recipient Available)
    • Redelivery Scheduled
    • Insufficient Address
    • Notice Left (No Secure Location Available)
  • Out for Delivery
    • Out for Delivery
    • Awaiting Delivery Scan
    • Available for Pickup
    • Delivery Status Not Updated
    • Held at Post Office, At Customer Request
  • Moving Through Network
    • In Transit
    • Arrived at USPS Facility
    • Forwarded
    • Departed USPS Facility
    • Forwarded Processed

How Long Does It Take for Tracking Information to Show Up on U.S. Mail Service?

USPS Tracking typically starts when the customer or USPS shipping partner informs USPS to expect a package.

USPS publishes the item’s scanning details as soon as scans are available. The scan-then-update process continues until the package is picked up or delivered.

U.S. Mail Service Tracking Not Updating

If tracking isn’t updating, ensure the tracking number you entered is correct. 

One possible reason you cannot see your shipment’s tracking information is an invalid tracking number on the USPS Tracking page.

What Are the Reasons Behind Tracking Not Updating?

Here are four different why USPS Tracking does not update:

  • The package is not scanned: Your item’s tracking information reflects shipping updates based on barcode scans. 

However, USPS workers may have forgotten to scan the barcode. This failure to review and record may explain why your package’s status remains unchanged.

Sometimes, shipments go through multiple facilities and are scanned many times before they reach their final destination. With more stops, your item is less likely to be reviewed.

  • Delayed courier: The carrier may be experiencing delay-causing concerns, resulting in scans taking longer than expected. This delay may result in your package’s tracking information not updating.
  • The barcode is broken or unscannable: A broken barcode can appear unreadable to the scanner.
  • Weather situations are unfavorable: Inclement weather can cause shipment delays, which could explain why your tracker isn’t updating. For example, the plane carrying your package may have been stranded due to bad weather.

I’ve Received My Packages, but Still, U.S. Mail Service Tracking Is Not Updating

After a post office employee scans your package, the tracking system may take up to 24 hours to reflect the change.

Just ensure that the tracking number you provided is accurate. You might be unable to view your package’s tracking information if you entered the incorrect tracking number on the USPS Tracking page.

My Package Shipped by U.S. Mail Service Shows No Tracking Information

Some mailing services don’t offer tracking features, even though USPS offers delivery confirmation. So, some products shipped via USPS provide little or no tracking information.

USPS automatically scans the parcel with delivery confirmation at the post office and the delivery point.

U.S. Mail Service Delayed Mail and Packages

When your mail or package is redirected or delayed, USPS offers several ways to track the item’s status in the mail stream.

For instance, USPS’ delivery standards specify how many days you must wait before contacting USPS to report a delayed delivery.

USPS’ mail volume changes daily, so the organization cannot consistently deliver on schedule. 

Still, USPS is committed to completing all shipments by 5:00 PM (local time) from Monday to Saturday unless delivery is slow or adverse weather, heavy traffic, or emergencies occur.

U.S. Mail Service Package Not Moving for a Week, a Month, or Stopped

USPS can temporarily experience a surge in deliveries. Some parcels may take longer to process than others, despite the company’s efforts to process packages quickly.

A non-updating tracking status could also mean that the transport vehicle carrying your parcel broke down or was delayed due to unforeseen events.

About U.S. Mail Service

People use “U.S. Postal Service” and “U.S. Mail Service” interchangeably.

USPS started its operation in 1971 by virtue of the Postal Reorganization Act of 1970. However, postal services for all colonies were made available as early as 1753, with Benjamin Franklin at the helm.

U.S. Mail Service Priority Mail International Standard and Express Service

USPS offers two Priority Mail options for international shipments: Priority Mail International (standard) and Priority Mail Express International.

These services ship to over 180 countries, including Mexico, Australia, and Canada. Priority Mail parcels sent internationally should not weigh more than 70lbs.

Priority Mail International ships in six to ten business days, while Priority Mail Express International delivers in three to five business days.

Pricing for these options varies depending on the destination. Priority Mail International’s cost starts at $42.10. Meanwhile, Priority Mail Express International prices start at $56.00.

Other perks are $100 insurance coverage for nonnegotiable document reconstruction or $200 for damaged or lost parcels or merchandise, including missing contents, with some exceptions.

U.S. Mail Service Global Express Guaranteed

As USPS’ fastest international shipping option, GXG (Global Express Guaranteed) shipping generally takes one to three business days. Price for this service starts at $71.10.

FedEx Express provides international transportation and delivery for GXG packages.

U.S. Mail Service Business Solutions

USPS gives small businesses partnership opportunities by letting them use the following shipping services:

  • Every Door Direct Mail (EDDM)
  • Shipping best practices
  • Pricing calculator
  • Postal exporter
  • Shipping services, like Click-N-Ship
  • Package pickup and drop-off
  • Marketing campaigns

How Do You Get Your Package With U.S. Mail Service Delivered?

Below are eight steps to take when shipping USPS mail or packages:

  1. Choose the ideal box for your items.
  2. Ensure safe packaging.
  3. Address the package using DIY (do-it-yourself) or handwritten labels or those generated online.
  4. Bring your parcel to a post office for weighing.
  5. Select a USPS service.
  6. Apply postage to the package.
  7. Hand off the parcel to a USPS representative.
  8. Track your shipment.

Where Do I Drop Off My Package?

You can drop off your package at any of the following locations:

  • USPS mailboxes
  • Kiosks
  • USPS distribution centers
  • CPUs (contract postal units)
  • Post offices

What Is the USPS Delivery Instructions Service?

With this service, the addressee or intended recipient can specify and authorize how USPS should deliver expected shipments and mailpieces before delivery.

“How Can I Leave Delivery Instructions?”

Follow these steps when using USPS Delivery Instructions:

  1. Select “Delivery Instructions” next to your order tracking number.
  2. The system will prompt you to log in to your account. Note: Register if you don’t have one.
  3. Read and agree to “Terms and Conditions,” then click “Continue” to submit a Delivery Instructions request.
  4. Provide your package’s original destination address, and then click “Continue.”
  5. The system will inform you if the address has been authorized and can support Delivery Instructions. 
  6. Choose an option for how USPS should handle your package. The “Continue” button appears after the selection.

Follow the prompts until the system confirms your request order.

“Do I Have to Pay Extra Costs or Fees for USPS’s Delivery Instructions Service?”

The answer to this question depends on which Delivery Instructions service you pick. 

You don’t have to pay extra if you only gave the following instructions:

  • Redeliver to a specific location at the recipient’s address.
  • Deliver to a neighbor’s residence on the same carrier route.
  • Hold for Pickup at the local post office (must be in your ZIP code).

“Will There Be Any Email Notifications or Updates on My USPS Delivery Instructions Request?”

Yes. USPS will send you email notifications regarding your USPS Delivery Instructions request. The messages will vary depending on the options you select when you set up your order.

How to Contact USPS

You can contact USPS’ customer support via the following channels:

FAQs: Frequently Asked Questions

  1. What is the USPS Informed Delivery?

“Informed Delivery” is a no-cost and optional notification feature allowing business, residential, and eligible P.O. Box users to preview their letter-sized mail and monitor their upcoming deliveries digitally. 

This service allows USPS customers to view what’s coming to their mailbox anytime, anywhere – even while on the move – on a tablet, computer, or mobile device.

You may be eligible for Informed Delivery if you have any of the following addresses:

  • Residential address
  • Business address
  • P.O. Box address in a qualified ZIP code
  1. Can I protect my package against loss or damage?

Yes. Some USPS services offer shipping insurance for free. For example, USPS Ground Advantage includes up to $100 insurance.

Still, you can pay extra for additional insurance (up to $5,000) against loss or damage. 

  1. Does USPS offer more than one Parcel Select rate?

As shown above, Parcel Select rates vary depending on the Parcel Select variant you choose and your package’s size and weight.

  1. How long will USPS keep my tracking records?

USPS keeps data on mail classes and services for a set period. When reviewing the tracking history of delivered items, consider these retention periods:

  • Numbered International Mail: Two years
  • Priority Mail Express: Two years
  • USPS Tracking: 120 days
  • Certified Mail: Two years
  • Signature Confirmation: One year
  • Registered Mail: Two years
  • Adult Signature Required or Adult Signature Restricted Delivery Mail: Two years
  1. What do I do when my USPS package is delayed?

Fortunately, you can submit a formal search request at USPS for delayed shipments.

Whether you’re the shipper or recipient, you lose time and money due to delayed deliveries. 

  1. What is the USPS Click-N-Ship service?

 Click-N-Ship (CNS) lets you ship with USPS from your desktop. You can go to and print professional shipping labels with or without postage. With CNS, you can buy PC Postage labels on

  1. How can I track my First-Class Mail letters with USPS tracking?

End-to-end tracking isn’t included in First-Class Mail letters. Still, you can buy an extra service and access tracking information.

  1. What do I do when a parcel gets stuck in customs?

You can verify if your shipment is stuck in customs. If so, express shippers like FedEx and DHL can facilitate customs clearance for your shipment. You can request these carriers to retrieve your parcel from customs.

  1. What is USPS interception?

USPS Package Intercept lets the sender or recipient stop delivery or reroute a letter, package, or flat awaiting delivery or has already been delivered. 

Many domestic shipments with a tracking or extra services barcode qualify for Package Intercept. You can only order Package Intercept online.

  1. When will my letter carrier or mail arrive?

The answer to this question depends on the following factors:

  • The distance between your and your recipient’s address
  • The mailing service you bought
  • External factors, like weather conditions, mail volume, and the destination’s political situation 
  1. How do I add USPS tracking to my parcels to be shipped out?

You can add USPS tracking to your shipments via the following methods:

  • Online: Set up a account to print USPS Tracking labels, access mailing services, and buy stamps. The tracking label includes the label attached to the shipment and a receipt containing the tracking number.

Log in to your account anytime to check tracking information or the item’s delivery status.

  • Post office: USPS Tracking is automatically enabled when you pay postage on eligible shipments at the post office retail counter. 

Use the tracking number found on your mailing receipt to view delivery details. 

  1. Where is my USPS package?

You can check your package’s delivery status by providing its tracking number in the USPS Tracking page’s search field.

Suppose you see a “Delivered” notification. In that case, the tracking information shows the delivery time, date, and location where USPS dropped off your package.

  1. What do I do if my USPS package is missing?

You can send a Missing Mail Search request to look for your missing package.

Suppose your mail or package has yet to arrive after seven business days following your online help request. In that case, file a Missing Mail Search request containing these details: 

  • Recipient mailing address
  • Sender mailing address 
  • Size and type of envelope or container used
  1. When will my USPS package arrive?

The answer to this question differs depending on the destination and mail class you purchased. For example, Priority Mail Express delivers in one to two calendar days (guaranteed). 

On the other hand, First-Class Mail ships in one to five business days (not guaranteed). 

  1. How can I access tracking information or records from USPS tracking?

You can access tracking updates online at, through calls via phone and through USPS’ email address.

  1. How do I set up automatic notifications for my USPS mail or packages?

Turn on package tracking notifications, and you will receive automatic notifications via text message or email regarding the status of your package and shipping details.

  1. How long do Priority Mail parcels take to deliver?

Priority Mail package deliveries typically take one to three business days. 

Suppose five or more days have passed since the date of mailing. In that case, you can contact USPS customer service.

  1. What should I do if my mail hasn’t been delivered?

Suppose your mail or package didn’t arrive on the expected delivery date. In that case, you can contact the USPS customer care center.

However, USPS requests its clients to contact its customer support only after a specific number of days have passed since the mailing date.

  1. How do I send an international package with USPS?

USPS offers various options for customers to ship international packages:

  • Fastest delivery speed
    • Global Express Guaranteed
    • Priority Mail Express International
  • Affordable options
    • Priority Mail International
    • First-Class Package International Service
  • Printed materials only or best for documents
    • First-Class Mail International
    • Airmail M-Bags
  1. What is U.S. Mail Service First Class Package International?

FCPIS, or First-Class Package International Service, is a well-known way to send parcels up to 64oz (4lbs) worth up to $400 globally. This service’s cost depends on parcel weight and destination.

  1. How long does it take for First-Class Mail to be delivered?

As mentioned, First-Class Mail deliveries usually take one to five business days.

  1. How long does it take for First-Class Mail International packages to be delivered?

First-Class Mail International shipments generally arrive at the recipient’s location within 7 to 21 days. USPS does not guarantee delivery times or dates.

  1. How do I track a U.S. Mail Service return receipt?

You can find your return receipt by mail by entering the necessary information on the USPS website’s tracking section.

  1. What do customs do?

Customs agencies impose duties, fees, or taxes on shipments from one country to another. 

Each country has customs policies. So, costs vary based on the items, origin, and destination countries.

  1. Does the customs clearance process work?

Customs representatives examine every item arriving in the country and collect additional fees if necessary. 

Specifying the exact contents of your shipment will help ensure your shipment clears customs smoothly.

  1. What should I do if my U.S. Mail service package is lost or stolen?

You can do the following for late or lost shipments or missing mail for seven days or more:

  • Check for more details (read Find Missing Mail).
  • File a claim for insured merchandise within the prescribed timeframe.
  • Go to your local post office to get help with missing mail.
  • File a request for the lost mail search at
  1. What is USPS’ international shipping service?

USPS offers international mail services for 180 countries worldwide, including Great Britain, Japan, Mexico, Canada, and Australia.

  1. Does the U.S. Mail Service deliver on Saturdays and Sundays?

USPS delivers packages on Saturdays, varying delivery times based on the shipment’s route. 

USPS aims to deliver everything by 5:00 PM (local time) Monday through Saturday. However, many factors, such as weather and high holiday demands, can affect mail delivery.

USPS delivers on Sundays for Priority Mail Express, First-Class Package Service, and Priority Mail.

Priority Mail Express offers a $12.50 rate for Sunday delivery. On the other hand, First-Class Package and Priority Mail are only delivered on Sundays for major metro areas.

Most USPS post offices close on Sundays. Although most USPS distribution and processing centers are open on this day to process shipments, these centers are inaccessible to the public.

  1. What is Priority Mail Express service?

This service is USPS’ quickest domestic shipping service. 

Using the no-cost Flat Rate Envelopes, you won’t be limited to 70lbs and fewer shipments. You can buy Priority Mail Express postage and shipping labels online or at a post office location. Prices begin at $28.75.

  1. How does U.S. Mail Service premium tracking work?

USPS Tracking Plus grants extended access to your tracking history for six months to 10 years. USPS Tracking Plus also provides emailed tracking statements.


  1. USPS Parcel Select Ground
  2. USPS Ground Advantage™
  3. How to use Parcel Select Ground?
  4. Mailing & Shipping Prices
  5. Understanding USPS Parcel Select
  6. Parcel Select®
  7. Price List*MTAxMjU0ODcxMi4xNjkxOTQ5Mjc2#_c139
  8. What are PC Postage® & ePostage?
  9. Insurance & Extra Services
  10. Package Pickup & Pickup on Demand®
  11. USPS Tracking® – The Basics
  12. USPS Tracking Plus® – The Basics
  13. Standard Forward Mail & Change of Address
  14. International Mail & Shipping Services
  15. Delayed mail and packages?
  16. Where is my package? Tracking Status Help
  17. Priority Mail Express International
  18. Priority Mail Express International
  19. Global Express Guaranteed
  20. How to Do Business with USPS®
  21. USPS Delivery Instructions™ – The Basics
  22. How to Set Up Delivery Instructions*MTAxMjU0ODcxMi4xNjkxOTQ5Mjc2
  23. Informed Delivery® – The Basics
  24. Click-N-Ship
  25. Find Missing Mail
  26. First Class Package International Service
  27. Understanding Customs
  28. Missing Mail
  29. USPS Sunday Delivery